FAQ's

How do I Select the Right Part?

There are 3 ways to search for parts and accessories for your vehicle:

-Shop by Brand

-Main Menu

-Search

Shop by Brand is available from the Home Page and allows you to see all the parts available on our site for your ATV

You can also access 100’s of parts from the Main Menu at the top of the home page with several different categories

The Search Bar is also available from the top of the home page where you can search for specific parts, quads or even input an OE Part number

Friel ATV Sales cannot be responsible if you order the incorrect part, so please check both the pictures and individual part numbers.

Alternatively, one of our Parts Advisors will be happy to help and advise on the correct part for your ATV, just call (074) 91 63214 or use the contact form available from the website

Office Hours:           

Monday – Friday 8.30am to 5pm

Saturday 9am – 1pm

 

Delivery Policy

As part of our commitment to you the customer, Friel ATV Sales only work with couriers who provide the best standard of service, such as An Post and DPD to ensure the prompt and safe delivery of your order. We endeavour to complete and dispatch orders placed online before 12pm for delivery within 2 working days and in most cases, delivery is the next working day. Deliveries will be to the indicated shipping address at the time of purchase. Delivery will be made to your address Monday to Friday during normal working hours. Specific delivery times cannot be confirmed with Friel ATV Sales. If the courier is unable to find someone to accept the delivery, the customer will be contacted on the phone number provided to organise a new delivery time, or delivery to an alternative location. It is the responsibility of the customer to be contactable for the delivery to be completed, or alternatively contact your local depot to leave instructions.

 

Incorrect Shipping Address?

When ordering from the frielatvsales.com website the shipping address must be correct at the time of purchase, exact address and eircode/postcode must be given, any incorrect orders will be cancelled/refunded and the order will have to be made again, in doing this we protect you the customer and Friel ATV Sales from incorrect delivery or none delivery of products.

Image result for DPD VAN

 

What If An Item Arrived Damaged?

You must ensure that the item has arrived in good condition when signing for the order, if an item arrives damaged then do not sign for the order. No damage claims can be made 2 days after delivery. Please contact us immediately

 

What if the item is out of stock?

FrielATVSales.com strive to ensure that every listed part and accessory on our site is in stock. However if an ordered item is out of stock, we will contact you immediately to inform you.

 

Is FrielATVSales.com VAT Registered?

Friel ATV Sales and Quad Breakers is VAT registered in Ireland. All product prices are inclusive of VAT at 23%. A VAT invoice will be included with your delivery. If you are a UK VAT Registered customer wishing not to pay VAT, then you can contact us directly on (074) 91 63214

 

What Replacement Parts does FrielATVSales.com sell?

All of our parts and accessories listed are brand new, but we can supply quality used parts also. Just contact us via phone, email or the contact form for prices and availability.

 

Are parts Aftermarket or OEM?

FrielATVSales supply both spurious and Original Equipment (OE) parts. We ensure that all our spurious parts are of matching quality to OE parts. OEM Parts are all clearly marked

 

 

I can’t find the part I need listed?

All parts listed are items that we currently stock in our parts department and are on the shelf, ready to ship.

If you cannot find what the part you require, you can contact our parts department on (074) 91 63214, via email or by using the contact form.

We can get a price and check availability for the items you require. Parts may have to be ordered and therefore, delivery times are on a case by case basis

SHOP BY BRAND